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Implementing the Acclimation WM app was by far the most revolutionary update that our Logistics dept had ever attempted – and it has been a great success story. From improved picking rates to reduced errors and improved cycle counting, the app has allowed our business to streamline its warehousing processes and as we move even further forward, Acclimation is there to support.
–Adam Roberts, Netafim Australia and New Zealand Operations Manager
Netafim is a leading global producer and supplier of irrigation products. A subsidiary of Netafim Limited, headquartered in Israel, Netafim’s manufacturing and supply chain operations in Australia are supported by 4 warehouses and distribution centres. The company has been using SAP services across its operations for 20 years. To help optimise and harness the power of existing SAP deployments across the business, Netafim decided to us Acclimation’s Warehouse Management App.
Since implementing the Warehouse Management App, Netafim has achieved a 30 per cent reduction in its error rates, while also improving its processing of incoming goods receiving by more than 50 per cent. In addition, the business has experienced a 20 per cent improvement in its picking rates.
Working with Acclimation for this implementation was a very smooth process for our team. We needed a strong implementation partner that knew the SAP Business ByDesign product well to help our team achieve our implementation objectives, and we were impressed with Acclimation’s specialist expertise in the solution. We had a clear understanding of the goals we wanted to achieve internally and externally, and Acclimation continues to help us meet those needs.
–Son Tra, Baked Provisions Executive Director
Baked Provisions is an award-winning Australian manufacturer of savoury and baked goods. After expanding distribution from Western Australia into the east coast of Australia, Baked Provisions invested in a Sydney-based production factory to fulfil the growing demand on the east coast. To cater to its rapid growth, the Baked Provisions management decided to transition to a more sophisticated enterprise resource planning (ERP) system to support its food manufacturing activities and expanding distribution operations. To ensure the success of this key strategic initiative, the Baked Provisions team engaged SAP Gold Partner, Acclimation, to help implement SAP Business ByDesign to enhance the business’s information and process management capabilities as it scales up manufacturing and distribution operations on the east coast.
The implementation was smooth and working with Acclimation has been a true partnership. SAP Business ByDesign gives us full control and lets us move faster. With data and insights at our fingertips, we can make informed decisions on forecasting, stock and production to help us maintain market share in a competitive market.
– Simon Barstow, General Manager, DuluxGroup PNG
DuluxGroup PNG is one of the leading suppliers and manufacturers of paint and industrial chemicals in Papua New Guinea (PNG). Since the Dulux head office is located in Australia, DuluxGroup PNG was operating largely independently with insufficient reporting and system integration between the operations. To give more visibility into DuluxGroup PNG operations to both the Australian office and local management team, DuluxGroup PNG decided to use Acclimation to update to SAP, as it was already being used by DuluxGroup Australia and New Zealand.
Implementing the SAP Business ByDesign system has provided significant advantages to the DuluxGroup PNG team with more accurate forecasting leading to better planning. As a result, this has led to a sales uplift of 5-10 per cent, increased ‘delivery in full’ rates from 84 per cent to over 95 per cent, and 80 per cent reduction in stock adjustments from PGK500’000 to less than PGK100’000 per year.
Working with Acclimation for this deployment was a positive experience for our team. We were impressed by Acclimation’s understanding of the industry, technical expertise in the SAP Business ByDesign product and their ability to proactively interact with our project team in a highly collaborative manner. The implementation of SAP Business ByDesign has helped us meet the business objectives we set out to achieve.
– Zain Hoosen, Chief Financial Officer / Chief Operations Officer, McCann Australia
McCann Australia is an award-winning creative advertising agency. The agency has offices in Brisbane, Melbourne and Sydney, and is an affiliate of the McCann WorldGroup network. With a growing need to transition its reactive project management style to support increasingly fast-paced creative projects, the McCann Australia team decided to upgrade its system to a fully managed model. To empower its management team and access improved data analysis, McCann chose Acclimation to enable the transition to Business ByDesign on the road to transforming their business operations into a more proactive project management environment.
After achieving a successful implementation of ByDesign, McCann has also chosen to extend its interaction with Acclimation by moving into the Integrated Support Model for post Go-Live Support resulting in a continuous engagement of SAP optimisation.
I’m in the cloud and over the moon. Moving SAP to Azure was the best go-live that I’ve experienced in 20 years.
– Charmaine Steward, Group Manager, Enterprise Applications, MMG
The mid-sized mining company MMG was looking for a more flexible data center infrastructure, as business needs were changing and the business growing. Their data center infrastructure was complex, too slow for new projects and expensive to manage. In a successful project of only 10 months, Acclimation migrated their large SAP landscape with in total 69 systems and over 100 servers to Microsoft Azure. The landing zone included over 130 virtual machines and 6 HANA Large Instances across two regional data centers.
This did not only significantly improve their performance, but also brought lower costs and a greater resilience of their infrastructure. MMG’s approx. 4,500 employees now work with SAP HANA on Azure Large Instances, Microsoft Azure ExpressRoute, Microsoft Azure Storage, Microsoft Azure Virtual Machines and Microsoft Azure Virtual Network.
For our customers we are now providing better service, enabling lodgements to be submitted and processed faster than in the past. We have seen immediate performance improvements across common transactions such as sales orders, invoicing, payments and leave verifications. We have also eliminated many customised reports and are now taking advantage of the reports and insights available from S/4HANA.
– Lesa Tobias, Chief Information Officer, New South Wales Land Registry Services
Due to SAP ECC reaching its end of life in 2025, many businesses are making the switch to SAP S4/HANA. NSW Land Registry Services is one of them. As a first in Australia, Acclimation fully converted their SAP ECC to SAP S4/HANA and changed the platform to Amazon Web Services. The entire project took only 5.5 months and finished in record time. When cutting over, the customers did not notice any impacts on their day-to-day operations – a seamless transition that made both NSW Land Registry Services and Acclimation proud.
Acclimation provided Bulla with SAP-capable, -agile and -diligent resources to support us during a critical business time. You helped us get up to speed and back on track!
– Anna Pezzuto, Chief Information Officer, Bulla Dairy Foods
Bulla Dairy undertook an SAP ERP implementation but found themselves in a difficult situation. Acclimation were engaged when the project had stalled with multiple issues in the configuration of the SAP ERP supply chain, RFID scanners and dispatching and picking orders to be loaded onto vehicles for deliveries. Acclimation provided senior resources to help complete the SAP ERP implementation and successfully go live.
Acclimation were selected as our prime partner to support Palace on our digital transformation journey, starting with re-building the customer experience, integrating it with our many disparate back-end systems and moving our workloads onto an industrial strength cloud platform; Google Cloud. Right from the start, Acclimation have rolled up their sleeves, gotten their hands dirty, went through the discovery process with us, executed and then supported us throughout the entire journey.
– Richard Lloyd-Jones, Chief Information Officer, Palace Cinemas
Palace Cinemas was unhappy with their website and infrastructure performance. Their different systems weren’t connected enough and the online UX was not as desired. Acclimation were engaged by Palace Cinemas as the prime partner for all of business digital transformation. The project consisted of re-building the customer user experience on the website and its integration with the bookings system, the online access of loyalty systems, the SAP ERP system and moving the assets onto a more robust scalable platform; Google Cloud Platform (GCP).
We’ve made a commitment to a path with our Azure Cloud environment. It’s a strategic decision that we’ve made, and it makes a lot of sense: robustness, scalability, functionality, how we tie these things together. It seems like a fairly obvious choice.
– Brian Reynolds, Executive General Manager of IT, Laguna Gold
The mining company Laguna Gold acquired a new mine in Chile in 2016, which started their process of digital transformation. Laguna Gold wanted to grow their business and take full advantage of the inherited SAP ERP system by gaining better financial business insights, driving operational efficiencies and moving to a single point of truth that enables the executive team to have a real-time overview of operations in Chile. The mine’s SAP system changed from a finance-only system to an agile, flexible and data-driven platform that combines the data of multiple vendor partners working in specialised services on-site.
Acclimation were selected as the long term partner to perform the SAP ERP system divestment, migration to public cloud technology on Microsoft Azure and ongoing managed services. Acclimation also designed a smart disaster recovery strategy and gives peace of mind to the small executive team, knowing that they can always call upon our expert support team when needed.
The cost of SAP ByDesign was much lower than what we expected. It was quicker to implement than what we initially thought and it has the capability to grow with our business. We came out of the implementation process fully self-sufficient and understanding exactly what to do in the system, without the need of calling on a third party for day-to-day support.
– James Wang, Group CEO, JinHang Lighting & Electrical
Outgrowing their existing ERP system, JinHang Lighting & Electricals were looking for a software solution to support their rapid international business growth. They decided on Acclimation and SAP Business ByDesign, as the solution integrated everything they needed into one ERP platform: Financials, Sales & Distribution, Manufacturing and Sales & Marketing. The whole implementation project took only 10 weeks and was less costly than JinHang Lighting expected. Thanks to being a pure cloud solution, SAP ByDesign allows them to access international shop information from one single point of truth. The new functionalities are adding daily value to the business. CEO James Wang stated, “we don’t see the need to ever change software and platforms again”.